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Radical Signal Extraction Pulse Oximeter Operator’s Manual 65

service/maintenance

service and repair

REPAIR POLICY

Masimo or an authorized Service Department must perform warranty repair and service.

Do not use malfunctioning equipment. Have the unit repaired.

Please clean contaminated/dirty equipment before returning, following the cleaning

procedure described in Section 9, Cleaning. Make sure it is fully dry before packing the

equipment.

To return the Radical unit for service, please follow the Return Procedure.

RETURN PROCEDURE

Please clean contaminated/dirty equipment before returning and make sure it is fully dry

before packing the equipment. Package the equipment securely – in the original shipping

container if possible – and enclose the following information and items:

■

Call Masimo at 800-326-4890 and ask for Technical Support. Ask for an RMA

number.

■

A letter describing in detail any difficulties experienced with the pulse oximeter.

Please include the RMA number in the letter.

■

Warranty information – a copy of the invoice or other applicable documentation

must be included.

■

Purchase order number to cover repair if the oximeter is not under warranty, or for

tracking purposes if it is.

■

Ship-to and bill-to information.

■

Person (name, telephone/Telex/fax number, and country) to contact for any

questions about the repairs.

■

A certificate stating the oximeter has been decontaminated for bloodborne

pathogens.

Return Radical pulse oximeter to the following shipping address:

Masimo Corporation

2852 Kelvin Ave

Irvine, California 92614

949-250-9688

FAX 949-250-9686

WARNING: DO NOT REMOVE THE COVER OF THE MONITOR EXCEPT FOR

BATTERY REPLACEMENT. AN OPERATOR MAY ONLY PERFORM

MAINTENANCE PROCEDURES SPECIFICALLY DESCRIBED IN THIS MANUAL.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL TRAINED IN THE

REPAIR OF THIS EQUIPMENT.

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Masimo Radical Signal Extraction Manual del operador Pagina 75

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